Upper West Spa has the most experienced and respectful staff I have ever encountered. I have been a client of theirs for many years. The Spa is immaculately clean and beautiful and the treatments I receive there – facials, massages and manicure/pedicures are incredibly relaxing and give beautiful results. It is an Oasis where stress melts away and I feel renewed. I consider it an important health benefit.

Having been a long time client of Joanna, I am delighted she has created a spa experience featuring services that reflect her wealth of skin care experience and interest in new and effective treatments. Joanna and her team are thoughtful and professional without the upsell – a lovely escape and satisfying treat.

So grateful Joanna has opened this beautiful, soothing, welcoming, spa. I have been a client of these wonderful ladies for over 20 years. The services are impeccable as are the staff❣️

I had a relaxing Spa pedicure with Dolores. It was good to see her and I was also happy to see Joanna’s new place, which is absolutely beautiful.

Marta is an excellent esthetician with a great touch. I’ve known her since she worked at Feline’s. She is very good at assessing your skin’s needs and doesn’t push services or products if you don’t need them. I tried and liked the Jet Peel with my regular facial. Left with a new face!

I’m so glad Joanna finally realized her dream and opened her own spa! She has staffed it with many of the women who worked together at Feline Day Spa where I had my weekly manicures, etc. since moving to NYC seven years ago. They are excellent technicians. The spa is bright, tastefully decorated, and clean. I am happy they are back together so that I have one place to go for all my services.

I was very nervous about coming for laser hair removal; however, after my consultation, I was put completely at ease. I’ve been in for back hair treatment four times. During the 2 months of quarantine back has been completely hair-free. This really is the best laser hair removal in NYC. Amazing people and an amazing service

Helena was absolutely fantastic and I love this facility. What a great addition to the neighborhood?!

I had the jets peel with Johanna and I can proudly say that I have a baby skin to show off!! can’t;s believe it. I also has a deep tissue massage with Magda. She has the magic hands. you must experience their service. I will be back soon. cant’s wait!!!

This is how a professional manicure and pedicure should be— I had been a client of Felines for thirty years– glad the staff and Joanna was able to restart and rebuild. They deserve it and as a customer, you will not have any complaints. This is my place!!!